PR123258/JSC RFI and CFT for the Out-Tasked Services for on-site Database Operations and Database support

1- On-Site Support: Maintain the supported DBMS 2- Monitoring: Continuous monitoring of database performance, security, and availability. 3- Backup and Recovery: Regular backups, data restoration, and disaster recovery planning. 4- Patch Management: Applying patches, updates, and security fixes. 5- Performance Tuning: Optimizing query performance, indexing, and resource utilization. 6- Database Replication: Monitoring of replication threads and data reconciliation 7- Capacity Planning: Assessing and planning for future database growth. 8- Compliance with defined Service Levels (SLA’s) in the provision of the brokerage services. 9- Supported DBMS: a. SAP i. ii. iii. b. Oracle i. ii. ASE IQ Rep Server 19c Golden Gate c. MS SQL Server d. MySQL e. Couchbase 10- Optional DBMS to potentially be supported: a. PostgreSQL b. Cassandra c. Redis d. InfluxDB • Scope of Service Database Operations and Support for the Europe Headquarters (Garching near Munich, Germany) with occasional remote support for Chile Paranal/La Silla telescopes/facilities, ALMA telescopes/facilities, Santiago offices);