267 Maintenance and Engineering support services, and Warehouse Operation Services at Paranal Observatory

Preliminary Inquiry (PI) to identify and select companies that are interested in and capable of delivering the following services: 4th Qtr. 2020 Lot 1: technical maintenance and engineering support services for daily operations of the Observatory, including: A. Regular services for : - Preventive maintenance of technical infrastructure including telescopes and astronomical instruments; - Basic corrective maintenance; - Support to engineering activities linked to operations in general. B. Variable services for: - Emergency support; - Projects related to the Paranal Observatory operations; - Projects related to the Extremely Large Telescope Assembly-Integration- Verification phase at Paranal and Armazones. Lot 2: operation of the Observatory Warehouse, which manages the consumables and spares required for all European Organisation for Astronomical Research in the Southern Hemisphere Page 2 activities on site, including: - Reception and storage of goods; - Customer service at warehouse; - Stock and inventory management; - Procurement of goods under stock control; - Miscellaneous additional services on- site (e.g. storage area inspections). All services are to be performed on site, 365 days a year, in a shift system. The PI will be released in Q3/2020 to potential suppliers in Chile and will be followed by a Call for tender planned to be issued in Q4/2020. The process may result in a single contract for the 2 Lots or in two contracts. The contract(s) shall start on 01 July 2021 for a firm period of 3 years, with options to extend by up to 3 more years. The contract(s) is (are) expected to be awarded in Q1/2021, to the Bidder, which has submitted a fully compliant Tender and offers the best value for money for ESO taking into account the quality and price of the offer.